Tuesday, 27 September 2011

Reasons behind rising energy bills are extensive and challenging

EDF Energy became the last of the big six providers to increase its prices this week. From November, the French-owned supplier will raise the cost of its electricity by 4.5% and gas by 15.4%, meaning the average bill, for gas and electricity, from the company will jump by £120 to £1,165.

Mike O'Connor, chief executive of Consumer Focus, said: "This not unexpected news means more consumers making tough decisions as we head into the colder months and millions of people cutting back on other essentials if they want to keep warm."

EDF Energy surprised sceptics when it admitted that the public had lost trust in the energy industry and called for a Competition Commission inquiry to rebuild customer confidence. "We recognise there remains a widespread lack of understanding and suspicion of the industry as a whole, among the public, customers in general, politicians, regulators and others," said Vincent de Rivaz, chief executive of EDF Energy.

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