Friday, 30 September 2011

Energy giant SSE gives firms online access to consumption data

Dubbed Business Energy Centre (BEC), the service means customers will no longer have to email or call in to request information about consumption.

"The old manual service was labour intensive. We wanted to differentiate ourselves from the competition, and provide better services to our customers by giving them presentable and engaging data," said Phil Collard, SSE's head of business and operational support.

The BEC will be a self-service customer portal providing usage data in addition to next-day billing.

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