Wednesday, 13 February 2013

Which Energy Provider Is Ranked Number 1 For Customer Service


Under new Ofgem rules insist that domestic and commercial energy suppliers must provide quarterly complaints data on their websites, the start of 2013 gives us a new insight into which of the major UK energy suppliers handle customer complaints the most effectively. Scottish Power found itself in the favourable position of handling the least complaints (1,359) , with compatriots Scottish & Southern Energy a close second with 1,435. Meanwhile, at the top of the table, EDF energy handled 8,072 complaints for each 100,000 customers between October and December 2013. Double the second most-complained about firm N-power and quadruple that of British Gas, the highest-ranking British energy supplier.

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