Energy giants will be forced to compensate customers if they are mis-sold products, under a crackdown on rogue selling.
New powers will be handed to the regulator not only to fine firms which dupe consumers, but to force suppliers to reimburse them and provide compensation.
It has been hailed as a victory for the consumer following a series of price-fixing scandals by the Big Six energy firms which have left tens of thousands of householders out of pocket.
via Energy firms to be forced to compensate customers ripped off by rogue selling | Mail Online.
Energy firms to be forced to compensate customers ripped off by rogue selling
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