Wednesday, 23 January 2013

‘Big Six’ lose out to green energy suppliers in company satisfaction survey | Solar Power Portal


Despite holding 98% of the market share, the Big Six energy companies have been roundly beaten by smaller suppliers offering green energy in this year’s Which? energy company satisfaction survey.

For the second year running, Good Energy has come out on top with an overall score of 85% with the 100% renewable energy supplier receiving particular commendation for its customer service and energy efficiency advice. However, the Big Six did not fair so well with Npower and EDF Energy finishing bottom of the survey for another year, with scores of 39% and 46% respectively.

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