Suppliers will only be able to work with third party intermediaries (TPIs) and energy brokers if they are signed up to a new Code of Practice, under plans unveiled by the energy regulator Ofgem.
TPIs and brokers are an important route to market for non-domestic consumers as the majority of energy contracts are negotiated through them. These organisations help businesses by facilitating energy purchasing contracts between supplier and consumer; many independent or new entrant suppliers use them almost exclusively to reach new customers. But concerns have been raised that some of these TPIs use high-pressure sales tactics or give misleading information.
Ofgem plans supplier-linked Code of Practice for TPIs