Scottish Power has been fined a symbolic £1 for charging lower prices to customers who paid by direct debit.The Spanish-owned energy group, which supplies 3.2 million households in Britain, also agreed to pay £750,000 to Energy Best Deal, a public awareness campaign backed by Citizens Advice, as part of the settlement with Ofgem, its regulator.
Under Ofgem rules, suppliers must be able to justify charging customers different prices according to how they pay.
via Scottish Power fined £1 over lower direct debit charges | The Times.
Scottish Power fined just £1 over lower direct debit charges
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