via econsultancy.com
UK energy companies are delivering such a poor customer experience that they’re potentially losing out on new customers, according to a new report from Global Reviews.
In fact the study found that just 6% of potential customers would recommend energy suppliers' websites, while 64% would actively discourage friends or colleagues from visiting.
http://econsultancy.com/uk/blog/10439-energy-supplier-websites-suffer-from-te...
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