Like many pensioners, Eric Catterall was keen to use his savings to reduce his rising energy bills.
The government's new feed-in-tariff, which pays for electricity produced from the sun, is proving so popular it is being reviewed to ensure more money is available for consumers.
But for Mr Catterall, trying to get the panels installed proved costly and the regulator has told the BBC it is worried that Mr Catterall and others like him risk being short-changed by unscrupulous salesmen.
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