Ofgem has outlined plans to change the rules surrounding non-domestic automatic roll-overs and contract renewals.
No ban in sight
Automatic roll-overs occur when a business customer is migrated to a new contract in the event that they do not take action to negotiate a new deal or switch. Currently suppliers are permitted to automatically place existing fixed-term business customers onto a further fixed 12-month period if the customer does not contact the supplier to terminate their contract.
Regulator opts against banning micro-business auto roll-overs